It really means a lot to me what clients have to say
I pride myself on providing excellent customer service and I am committed to find a solution for every client. With over 16 year’s experience in the mortgage industry, I’ve had many happy clients writing reviews and since founding THE MORTGAGE CHOICE LTD, I’d like to share some of the latest.
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We were really happy with the service we received from The Mortgage Choice. There was loads of support and assistance through the process of buying our house, Marcela was always available to answer queries we had and got us a really good deal on our mortgage.
Fabulous service, thanks Marcela 🙂
Marcela works very hard and it clearly shows in her work. She's always available for a call and provided constant updates on progress. Very easy to work with and made the whole operation very smooth.
Marcela has been wonderful throughout the whole process of finding me a suitable mortgage lender. She has been prompt, professional and very helpful in every step throughout the process. I would highly recommend her.
I was referred to Marcella by a family member and it’s been by far the best experience and service received when using a broker. Attentive and will always go the extra mile.
Great service. I am only using Marcela for my mortgage again. She is brilliant
Very helpful, very supportive and always available when required to provide advice and answer whatever questions you may have.
Marcela gave expert advise through out our house buying process and found some very competitive options. She proactively handled the application process and gave us timely updates that meant we were always in the picture. The best thing about Marcela is she really cares about her customers and this is evident in day to day dealings. We had a great experience and would have no hesitation to recommend, The Mortgage Choice.
Marcela was very efficient and proactive with my requirements. I needed two mortgages completing ASAP and with her advice and help we got the best deals in the market place and everything was completed in about 4 weeks with the only delays being out of our control. I highly recommend her services.
Marcela was fantastic, easily contactable, worked quickly and secured a mortgage that was right for our needs. Would highly Recommend
From start to completion Marcela was absolutely fantastic. Marcela is professional, attentive, thorough and we were absolutely thrilled and privileged to have worked with her to help us with our remortgage. I am self employed, so was very apprehensive to remortgage but Marcela was there to hold our hands through the process, every step of the way, even when she was on her holidays. I would 100% recommend Marcela @the Mortgage Choice and look forward to working with her again in the not to near future. Thank your Marcela
Marcela at The Mortgage Choice was faultless in her pursuit of an appropriate mortgage for me. She is thorough, up front and meticulous. I found her very trustworthy and extremely hard working on my behalf. Clear advice and communication, managing my expectations realistically and getting the job done.
We were introduced to The Mortgage Choice when we started the process of buying our house (Right To Buy). To be sincere we did not know much about the process of buying a property. The moment we were introduced to her, she took over the process and made everything easy for us. From securing the best mortgage, to dealing with Council, the Solicitor and securing life insurance /house insurance. We had many challenges along the way but she helped us to navigate through the numerous challenges. She was always willing to assist morning, day and night. I highly recommend her to anyone who want to buy a property, especially if it is your first property. She is a gem of inestimable value in her job. If I could, I will give her 10 stars!!
Excellent advice, very professional, quick service. Highly recommended.
First class advice and service, wholly recommended!
A great service. Marcela is efficient and thorough and always a pleasure to talk to. Highly recommend her.
very very good service went above and beyond call of duty would recommend
Marcela was very professional and really helpful. Guiding all the way to the end of the Mortgage Service.
Marcela was a savoir to the purchase of our house and I cannot recommend her services enough. She is very quick at replying to any questions we have and also always makes Contact when she says she will. If it was not for Macelas hard work we would of lost our new home so thank you Marcela.
Marcela at The Mortgage Choice is highly efficient as well as being very personable. Was so helpful with our mortgage, from selecting the best products to completion. Would highly recommend.
A first class service from The Mortgage Choice. A highly professional, friendly, speedy and efficient service. All our needs and requirements were met both during and after business hours. We would not hesitate to use you again. Thanks for all the advice. Many thanks
Marcela from the Mortgage Choice has helped us to re-mortgage our house. Working with her has been a great experience. Marcela is experienced, professional and really knows her stuff. Her customer service is second to none. She never makes you wait, comes back straight away, deals with queries and concerns and chases people up. She really cares and is passionate about what she does. And she is just a lovely person on top of that. Would highly recommend her to anyone looking to sort their mortgage and insurance out!
Fantastic service from start to finish. Smooth and seamless, 1000% recommended to anyone out there looking for mortgages and other financial services. Marcela thanks for your professionalism.
Marcela was fantastic, great job by a fantastic lady
Marcela provided an extremely thorough, informative and reliable service. She was very patient with my endless questions and also with providing MANY varied options based on my extensive scenarios. Her communication and follow-up was prompt and helpful and once my decision was made the transaction to our new mortgage only took 3 weeks.
Marcela was organised, methodical and thought outside the box. I am very happy with the service and the product I received from Marcela and would recommend Mortgage Choice.
I used The Mortgage Choice for a buy to let mortgage on a recent purchase and was very impressed with the excellent customer service. I have used other mortgage companies before but the service from The Mortgage Choice is second to none. I had a complicated purchase and Marcela, who was dealing with my mortgage, was fantastic. She was there chasing solicitors, chasing mortgage companies, chasing estate agents and keeping the purchase on track which was above and beyond her duties but she persevered anyway. I can highly recommend this company and look forward to dealing with them again on my future mortgage needs. 10 / 10!
I used The Mortgage Choice for my public liability insurance, Marcela found me a great policy that offered better cover than my existing provider at a more affordable price. Very satisfied with the service I received.
Marcela helped my mother in-law get a buy to let mortgage on an investment property that's she bought. My mother in-law received a fantastic service from Marcela who could not have been more helpful. I strongly recommend Marcela for her exceptional customer service skills, her professionalism and her understanding of the market.
Five star service!! From the start Marcela has been with me every step of the way. She is friendly, personable and works extremely hard to get you the best mortgage deal available. Once you have a mortgage offer, Marcela keeps in contact with you and makes sure that everything goes smoothly. Marcela is always there to give you advice and help you along the way. She also kept in regular contact with my solicitor, checking progress up to the completion date. As a First Time Buyer, she was extremely helpful. I don't think I would have got a mortgage without Marcela. She is amazing and I would highly recommend her.
I went through The Mortgage Choice for Life insurance. Marcela was fantastic and explained everything very clearly and in detail. I would definitely go through her for any future needs and would highly recommend her to anyone seeking professional, friendly advice for mortgages and insurance.
Marcela was great from throughout starting with a friendly and helpful introduction, then managing to get a mortgage offer turned around in a very short amount of time. This is probably what most people would expect from most mortgage brokers but where Marcela really raised the bar for me, is when I encountered problems along the way she stepped in to pick up the slack even though these problems should have been dealt with by the solicitors involved. I wasn't aware at the time but Marcela should have not been doing any of this but without her persistence and help the transaction would likely have fallen through. Due to this I cannot rate Marcela highly enough and have already recommended her to family & friends.
Marcela, many thanks for all your help over this period and for always working to push things along. If everyone I had dealt with had been more like you this would have been a lot easier.
Marcela was introduced to us by one of her clients and we have no regrets. Marcela kept us informed of the whole process from the beginning to the end and undertook the work with due diligence. Marcela service was first class. We cannot recommend her highly enough and will definitely use The Mortgage Choice again.
1 Word, simply "AMAZING" very welcoming and helpful. Would highly recommend!
We cannot recommend The Mortgage Choice highly enough. The service we received was second to none. Marcela was efficient and professional but also friendly and personable. Our case was a fairly complicated one and Marcela guided us through the whole process and kept us updated every step of the way, making it stress free as possible. We found her rates extremely reasonable and she found us the best possible mortgage. We will most definitely be using The Mortgage Choice for all our future needs. We would not use anyone else. For anyone looking for that personal touch, who will go that extra mile then we can't recommend her enough. Thank you so much Marcela
Just remortgaged in record time. Marcela's professional approach and her knowledge of the market is fantastic. Highly recommend!
Marcela has helped me and my wife get mortgage twice. She is very helpful and efficient. Fair price too. Thanks
Marcela is fantastic- she makes sure that everything is clear, and handled quickly and with no fuss. Highly, highly recommended
Marcela was amazing and a great help, from start to finish. Would recommend and use again! Thanks
Marcela, I would like to say thank you so much for everything that you've done for us. We would never have got a mortgage without your expert help. I know our situation was not the easiest what with our complex incomes but you have managed to secure a mortgage for us in no time. Its been such a pleasure and so refreshing going through this with you. You've made it so much easier than it could have been! Your professionalism and efficiency is fantastic. I will gladly recommend you to everyone we know. I am so happy we found you! Thank you Marcela, I would like to say thank you so much for everything that you've done for us. We would never have got a mortgage without your expert help. I know our situation was not the easiest what with our complex incomes but you managed to ...
MORTGAGE CHOICE, PLUS! Marcela's level of efficiency is outstanding. Always reassuring and has been invaluable in developing our property portfolio over some years. Long may we continue. An absolute pleasure to recommend.
As a director of an Estate Agent I had quite a choice of mortgage brokers to choose from, however I was recommended by a much valued client to use Marcela and The Mortgage Choice and I am very pleased I did. Marcela did a thoroughly professional job and shouldered so much of the worry for me. I was constantly kept updated on the progress of my application and even after normal working hours Marcela was always available and contactable which was a great relief. I have no hesitation in recommending her to any potential clients who like dealing with an independent company that values personal service.
Hi Marcela. Thank you so much for your brilliant expertise in securing our mortgage. We couldn't have possibly done it ourselves, in the short time you completed it for us. You made it all very seamless and straightforward, explaining the process to us. You were so easy to talk to and to understand our needs and requirements. Many calls and emails were done out of work hours to accommodate us also. A huge and grateful thank you for your great assistance.
Dear Marcela. Before I approached you, I have been speaking with other brokers to try and help me with my mortgage and I must say none of them would measure up to you. Your knowledge is fantastic and your honesty and work ethics exceptional! Thank you so much. I will not hesitate to recommend you to all my friends and family.
Dear Marcela. Using The Mortgage Choice was a great choice for me! Hassle free, clear and honest advice. A very smooth process. I can highly recommend.
Dear Marcela. Many thanks for sorting our mortgage for us. We are extremely grateful for all your help. Honestly you have made the whole experience so easy and straightforward. You kept us updated at all times and we cannot thank you enough. We will definitely be back for more and will recommend you to everyone we know. Well done!
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